Frequently Asked Questions
No. The pool is only for lessons and will generally be in use when parties are in progress
The Duck and Play Party room is perfect for crawlers, toddlers and preschoolers, so most suitable for children aged 1-5 years old.
No. The aim is to provide a safe, weather proof space for supervised play where you can host your party. Our team member WILL be available to facilitate, organise and help tidy up for you.
Our space caters only for the age group 1-5. Older siblings of the birthday child only may attend and if older than 5, remember that the equipment is not designed for their size or weight and should be used with care.
$550 for the room hire (playroom and separate celebration room hire). Special offers apply
Platters & drinks can be arranged for extra. Up to 10 children with up to 20 accompanying adults.
You order and we’ll have it refrigerated and ready to serve in our celebration room! Price list here.
Catering Tips!
– Cup cakes for little kids are 100% easier than slicing cake!
– Platters are best shared with the kids. Just serve them first and the adults can eat the rest!
2 hours of celebratory fun in rooms exclusive to your party!
- 75 mins play time in the duck and play room
- 45 mins “cut the cake” time in the celebration room
- Up to 10 children with up to 20 accompanying adults (ratio may be changed, let’s chat!)
- Team member to assist with your hosting, tidying and ushering your guests in between rooms
- Optional extra bouncy castle (weight limit 45 kilos per child, max 3 x 45 kilo children)
2 hours of celebratory fun in rooms exclusive to your party!
- 75 mins play time in the duck and play room
- 45 mins “cut the cake” time in the celebration room
- Up to 10 children with up to 20 accompanying adults (numbers may be changed on request)
- Team member to assist with your hosting, tidying and ushering your guests in between rooms
- Optional extra bouncy castle (weight limit 45 kilos per child, max 3 x 45 kilo children)
Housekeeping questions
- Children to be supervised by your guests at all times
- Adults to wear supplied over shoes NO ADULT BARE FEET
- BYO food (cold only) must be brought plated/glad wrapped with disposable crockery/cutlery/drinkware
- No food or drink in the play room
- No confetti/similar
- No parking inside the centre, only street parking please (right outside) see below
- No nappies to be left in the centre, please take home with you
- No smoking/vaping
- No alcohol
- No nuts
- Any unboxing/unwrapping of gifts to be taken home with you
If you need to cancel, the following charges apply:
- outside of 28 days = $100
- 27 days to 14 days = 50%
- 13 days to day of party = 100%
No, as the party room won’t be available until your booking time. We advise party hosts arrive 15 mins before and guests 5 mins before.
With a timer! The clock starts ticking at the time of your booked slot. We will help you to “people manage” so that your guests can move from room to room easily thereby allowing us time to prepare the space for next arriving booking. Guests may arrive 5 mins before and wait in reception but need to leave on the dot!
BYO questions
Yes! You’re welcome to bring your own finger food and beverages or order from us in advance.
No, there are no facilities to prepare any food – all food that is being brought to the facility must be previously prepared and glad wrapped.
No alcohol (we are not licensed) and no glass bottles.
As there are no preparation or washing facilities, we suggest keeping it simple. Cold food only.
Yes! you’re welcome to bring your own birthday cake/cup cakes.
Yes, you can. However, it must be free-standing and it must all be removed BEFORE the end of your time slot and quickly. We do require you to let us know in advance.
Access questions
Yes, there are stairs between the party room and celebration room. However, there is also external access.
Yes but please contact us in advance to discuss your requirements especially as regards wheelchairs.
Prams are really not required in the building unless a baby is sleeping. But yes, if absolutely necessary to bring in a pram you can wheel it in to the play room and then wheel it outside and around the building to the celebration room.
There is loads of free street parking right outside (we are in an industrial area and everything is closed at the weekend). The Duck and Dive car park is for swim schoolers only.
Everything else questions
Saturdays:
- 9:00 AM until 11:00 AM
- 10:30 AM until 12:30 AM
Yes! During the term break we also organise Mothers Groups catchups. Mostly all as above just different timings.